The Scott and Son Field Technician never called us as promised we were looking at our third day without water so we called Bill with Reid’s well drilling out of Eldon... They were out first thing Sunday morning to repair what we explained to them as a leak In the piping We could hear the pump cycling on and off and water running in the well casing. After pulling the pump we found it was the pump not the piping or couplings. The Gould Pump was still under warranty however Scott and Son would not help us out at all because they did not do the service call. They would not even help us out with our warranty claim on our $1,000 pump or process the repair or replacement of my defective pump with their supplier. Over the last 3 years I have had to spend $2,800 on pumps and service calls on Scott and Son’s. We will not patronize Scott and Son again and thank Reids for the Sunday service call and our new Jacuzzi pump
We were stranded over a weekend with no water and no call back from the field technician as promised on Friday for warranty work.
Scott Son Well Drilling Llc is a US General Contractor based in Macks Creek, Missouri. Scott Son Well Drilling Llc is located at RR 2 Box 5, Macks Creek, MO 65786, USA.
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